1. What types of products do you offer?

We offer a wide range of art and stationery products including Poster Colors, Tempera Shade Colors, Acrylic Colors, Sketch Pens, Glitter Glue, Tiny Erasers, and Fruit & Veg Erasers designed for kids, students, and hobby artists.

2. Are your products safe for children?

Yes, our products are made using non-toxic materials and are generally safe for children. Adult supervision is recommended for younger kids.

3. What age group are these products suitable for?

Our products are ideal for children aged 3 years and above, students, beginners, and craft enthusiasts.

4. What is the difference between Poster Colors, Tempera Shade Colors, and Acrylic Colors?

Poster Colors are water-based and perfect for school projects. Tempera Shade Colors provide a smooth finish and quick drying time. Acrylic Colors are long-lasting and become water-resistant once dry, making them suitable for canvas and craft work.

5. Are Poster Colors washable?

Yes, they are washable from most surfaces and fabrics if cleaned promptly after use.

6. Do Sketch Pens dry out quickly?

No, our sketch pens are designed for long-lasting performance. Always close the cap tightly after use to prevent drying.

7. Is Glitter Glue safe and easy to use?

Yes, glitter glue is non-toxic and comes with an easy-to-use nozzle for controlled and mess-free application.

8. Are Tiny Erasers and Fruit & Veg Erasers only decorative?

No, they are both fun and functional. These novelty erasers effectively remove pencil marks while adding a playful touch to stationery collections.

9. How do I place an order?

Browse the products on our website, add items to your cart, and proceed to checkout by following the payment instructions.

10. What payment methods are available?

We accept secure online payments including debit cards, credit cards, UPI, net banking, and other payment options available at checkout.

11. How long does delivery take?

Orders are typically delivered within 3–7 business days, depending on your location.

12. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

13. Can I cancel or modify my order?

Orders can only be canceled or modified before they are shipped. Please contact customer support as soon as possible for assistance.

14. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact us with your order details and clear photos. Our team will assist you with a replacement or suitable resolution.

15. What is your return policy?

Returns are accepted for damaged or defective products within the specified return period. Items must be unused and in their original packaging.

16. Do you accept bulk or school orders?

Yes, we offer bulk purchase options for schools, art classes, and retailers. Please contact us for bulk pricing and inquiries.

17. How can I contact customer support?

You can reach our support team through the Contact Us page on the website.